Soft Skills
Workplace Skills

·Mathematics and computation

· Computer use—word processing, spreadsheets, databases, internet

· Reading

· Writing

· Positive workplace attitude

· Strong communication—oral and written

· Listening (ability to follow verbal and written instructions)

· Ability to read and follow directions

· Knowledge of business-writing procedures

· Record-keeping

· Interpersonal skills (helpfulness, patience, respect for others)

· Ability to work with others

· Knowledge of and respect for various cultural backgrounds

· Motivation

· Flexibility (ability to keep up with changing technology)

· Effective problem-solving and analysis skills

· Focus (ability to perform detailed and accurate work)

· Multi-tasking

· Prioritizing (ability to juggle multiple tasks)

· Organizational and management skills

· Reliability (ability to meet deadlines and work under pressure)

· Independence 

· Creativity